Privacy Policy

Introduction

Stellar Roam ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our language education services.

Please read this privacy policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Complete enrollment forms on our website
• Contact us with inquiries or feedback
• Subscribe to our newsletters or communications
• Participate in our courses or educational programs

This information may include:

• Name and contact information (email address)
• Course preferences and learning goals
• Communication records between you and our team
• Payment and billing information when applicable

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your enrollment requests
• Providing our language education services
• Communicating with you about courses, schedules, and updates
• Responding to your inquiries and support requests
• Improving our website and educational offerings
• Sending promotional communications (with your consent)
• Complying with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service providers who assist in operating our website and delivering our services
• Legal requirements when disclosure is required by law
• Protection of our rights, property, or safety
• Business transfers in the event of a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate or incomplete data
• Deletion of your personal data
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Stellar Roam
250 University Avenue, Suite 400
Toronto, ON M5H 3E5
Canada
Email: [email protected]