Privacy Policy

Last updated: January 2024

1. Introduction

Kaffee Röstung Zürich ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

2. Data Controller

The data controller responsible for your personal data is:

Kaffee Röstung Zürich
Röstgasse 47
8004 Zurich
Switzerland
Email: [email protected]

3. Information We Collect

We may collect the following categories of personal data:

Identity Data: name, title
Contact Data: email address, delivery address
Transaction Data: details of products and services you have purchased
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system
Usage Data: information about how you use our website and services
Communication Data: your preferences in receiving communications from us

4. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil your orders
To respond to your inquiries and provide customer support
To manage our relationship with you
To improve our website, products, and services
To send you information about products and services that may interest you, where you have consented to receive such communications
To comply with legal obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: where processing is necessary for the performance of a contract with you
Legitimate Interests: where processing is necessary for our legitimate business interests, provided these do not override your rights
Consent: where you have given explicit consent for specific processing activities
Legal Obligation: where processing is necessary to comply with applicable laws

6. Data Sharing

We may share your personal data with:

Delivery partners to fulfil orders
Payment processors to handle transactions
IT service providers who support our systems
Professional advisers including lawyers and accountants
Authorities where required by law

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. For determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, potential risk of harm, purposes of processing, and applicable legal requirements.

8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

9. Your Rights

Under applicable data protection laws, you have the following rights:

Access: the right to request copies of your personal data
Rectification: the right to request correction of inaccurate data
Erasure: the right to request deletion of your data in certain circumstances
Restriction: the right to request limitation of processing
Portability: the right to receive your data in a structured, commonly used format
Objection: the right to object to processing based on legitimate interests
Withdrawal of Consent: where processing is based on consent, the right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided above.

10. International Transfers

Your personal data may be transferred to, and processed in, countries other than Switzerland. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable law.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: Röstgasse 47, 8004 Zurich, Switzerland